Kathmandu down puffer jacket

Every order on Bushpop is shipped via trusted couriers, giving you full confidence in safe and reliable delivery.

Reliable Delivery with Tracking: All orders ship with top couriers like Australia Post and Sendle, ensuring every package is trackable from dispatch to your door.

Quick Dispatch: Our sellers are encouraged to ship orders as quickly as possible. Look for “Speedy Shipper” badges and check each product page for estimated dispatch times.

Clear Delivery Times: Estimated delivery times are shown on each product page for easy planning.
Within Australia: 3–7 days (standard) or 1–3 days (express)
International: 10–20 days, depending on location

Flat-Rate Shipping Costs: Shipping is calculated as a flat rate based on the item’s size and weight. Rates are set by the seller and displayed at checkout.

Extra Protection for High-Value Orders: To keep valuable items safe, sellers are encouraged to add insurance, so your purchase is covered throughout its journey.

Help for Any Issues: If there’s ever a delay or problem, Bushpop’s support team is here to help you get it sorted quickly and fairly.

Read the full Shipping Policy for more information.

Every transaction on Bushpop is protected by our Buyer Protection, giving you complete peace of mind with every purchase.

Easy Returns, Full Refund: If your item doesn’t match the description, doesn’t pass verification, or wasn’t delivered, you’re eligible for a full refund. Just return the item in the same condition, and we’ll take care of the rest.

Complimentary Authentication: Upon request, or automatically for items over $1,000 AUD, we’ll authenticate your order ourselves before it reaches you, ensuring it’s exactly what you’re expecting.

Fast Refunds: Once your return is approved, we process refunds quickly so you can shop with confidence and ease.

Always Protected: While some sellers have unique policies, every purchase on Bushpop is backed by our Buyer Protection, guaranteeing a safe, fair, and secure experience.

Starting a Return: Log in to your Bushpop account, request a return, and let us handle the rest.

Read the full returns policy for more information.